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Interaction Between Products and Services Quality and Environmental Protection

Author

Listed:
  • Ion Stanciu
  • Oana Mihaela Orheian
  • Luminiþa Cecilia Crenicean

    ("Dimitrie Cantemir" Christian University)

Abstract

The environment is an essential element of human existence and is the result of combining natural elements with elements created by human activity. All this interact and influence the living conditions and opportunities for future development of the whole society. Quality of products and services is one of the most important forms of assessment capacity to achieve a product or service that all personnel involved in the conduct and activities of improvement, increased productivity, satisfaction of all customers, increase market competitiveness. The quality is an important factor because society priorities, customer needs, so consumer, the citizen.

Suggested Citation

  • Ion Stanciu & Oana Mihaela Orheian & Luminiþa Cecilia Crenicean, 2013. "Interaction Between Products and Services Quality and Environmental Protection," Knowledge Horizons - Economics, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 5(2), pages 32-38, June.
    • Handle: RePEc:khe:journl:v:5:y:2013:i:2:p:32-38
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    More about this item

    Keywords

    Quality; Environment; ISO 14000; environmental principles;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • Q5 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics

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