IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v21y2021i2d10.1007_s11115-020-00485-2.html
   My bibliography  Save this article

Organisational Resource Capacity and ISO 9001 QMS Implementation in the Local Government. Evidence from Poland

Author

Listed:
  • Marek Ćwiklicki

    (Cracow University of Economics)

  • Barbara Pawełek

    (Cracow University of Economics)

  • Kamila Pilch

    (Cracow University of Economics)

Abstract

The aim of the paper is to answer the research question regarding the relations between the resources that are related to organisational capacity and the implementation of the ISO 9001 QMS in local governments. In the case of poviats (counties), the significance of the resources under consideration for the implementation of the ISO 9001 QMS has not been confirmed. On the other hand, the significance of the selected indicators appeared in the case of gminas (municipalities), including human resources, skills, money and the complexity of the structure. The differences in the importance of the resources under consideration in the case of dividing gminas into urban, rural and urban-rural (semi-urban) gminas was also observed. Our theory-testing research work weakens the common assumptions about the significance of resource availability, as not all are equally important.

Suggested Citation

  • Marek Ćwiklicki & Barbara Pawełek & Kamila Pilch, 2021. "Organisational Resource Capacity and ISO 9001 QMS Implementation in the Local Government. Evidence from Poland," Public Organization Review, Springer, vol. 21(2), pages 205-219, June.
    • Handle: RePEc:kap:porgrv:v:21:y:2021:i:2:d:10.1007_s11115-020-00485-2
    DOI: 10.1007/s11115-020-00485-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11115-020-00485-2
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11115-020-00485-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Judge, William Q. & Elenkov, Detelin, 2005. "Organizational capacity for change and environmental performance: an empirical assessment of Bulgarian firms," Journal of Business Research, Elsevier, vol. 58(7), pages 893-901, July.
    2. Bos, J.J. & Brown, R.R., 2014. "Assessing organisational capacity for transition policy programs," Technological Forecasting and Social Change, Elsevier, vol. 86(C), pages 188-206.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Adams, Clare & Frantzeskaki, Niki & Moglia, Magnus, 2023. "Mainstreaming nature-based solutions in cities: A systematic literature review and a proposal for facilitating urban transitions," Land Use Policy, Elsevier, vol. 130(C).
    2. Pascal Paillé & Yang Chen & Olivier Boiral & Jiafei Jin, 2014. "The Impact of Human Resource Management on Environmental Performance: An Employee-Level Study," Journal of Business Ethics, Springer, vol. 121(3), pages 451-466, May.
    3. Susan van de Meene & Yvette Bettini & Brian W. Head, 2020. "Transitioning toward Sustainable Cities—Challenges of Collaboration and Integration," Sustainability, MDPI, vol. 12(11), pages 1-23, June.
    4. López-Gamero, María D. & Molina-Azorín, José F. & Claver-Cortés, Enrique, 2011. "Environmental uncertainty and environmental management perception: A multiple case study," Journal of Business Research, Elsevier, vol. 64(4), pages 427-435, April.
    5. Eziyi O Ibem, 2011. "Assessing Organizational Capacity in Housing Provision: a Survey of Public Housing Agencies in Ogun State, Nigeria," Journal of Social and Development Sciences, AMH International, vol. 2(6), pages 275-285.
    6. Yang Chen & Guiyao Tang & Jiafei Jin & Ji Li & Pascal Paillé, 2015. "Linking Market Orientation and Environmental Performance: The Influence of Environmental Strategy, Employee’s Environmental Involvement, and Environmental Product Quality," Journal of Business Ethics, Springer, vol. 127(2), pages 479-500, March.
    7. Jürges, Nataly, 2016. "Wahrnehmungen und Funktionen in der Transformation zur Bioökonomie: Eine Akteursanalyse im Politikfeld "Boden"," UFZ Discussion Papers 6/2016, Helmholtz Centre for Environmental Research (UFZ), Division of Social Sciences (ÖKUS).
    8. Orr, Madeleine & Inoue, Yuhei, 2019. "Sport versus climate: Introducing the climate vulnerability of sport organizations framework," Sport Management Review, Elsevier, vol. 22(4), pages 452-463.
    9. Zolfagharian, Mohammadreza & Walrave, Bob & Raven, Rob & Romme, A. Georges L., 2019. "Studying transitions: Past, present, and future," Research Policy, Elsevier, vol. 48(9), pages 1-1.
    10. Tariq Mahadeen & Kostas Galanakis & Elpida Samara & Pavlos Kilintzis, 2021. "Heuristics and Evidences Decision (HeED) Making: a Case Study in a Systemic Model for Transforming Decision Making from Heuristics-Based to Evidenced-Based," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1668-1693, December.
    11. Borrás, Susana & Haakonsson, Stine & Taudal Poulsen, René & Pallesen, Trine & Hendriksen, Christian & Somavilla, Lucas & Kugelberg, Susanna & Larsen, Henrik & Gerli, Francesco, 2023. "The Transformative Capacity of Public Sector Organizations in Sustainability Transitions: A Conceptualization," Papers in Innovation Studies 2023/2, Lund University, CIRCLE - Centre for Innovation Research.
    12. Rosa Maria Dangelico, 2015. "Improving Firm Environmental Performance and Reputation: The Role of Employee Green Teams," Business Strategy and the Environment, Wiley Blackwell, vol. 24(8), pages 735-749, December.
    13. Dayna Simpson & Danny Samson, 2010. "Environmental strategy and low waste operations: exploring complementarities," Business Strategy and the Environment, Wiley Blackwell, vol. 19(2), pages 104-118, February.
    14. Wang, Yi & Chen, Yang & Benitez-Amado, Jose, 2015. "How information technology influences environmental performance: Empirical evidence from China," International Journal of Information Management, Elsevier, vol. 35(2), pages 160-170.
    15. Chien, Chin-Chen & Peng, Chih-Wei, 2012. "Does going green pay off in the long run?," Journal of Business Research, Elsevier, vol. 65(11), pages 1636-1642.
    16. Wang, Yi & Shi, Si & Nevo, Saggi & Li, Shaorui & Chen, Yang, 2015. "The interaction effect of IT assets and IT management on firm performance: A systems perspective," International Journal of Information Management, Elsevier, vol. 35(5), pages 580-593.
    17. Pezeshkan, Amir & Smith, Adam & Fainshmidt, Stav & Amini Sedeh, Amirmahmood, 2016. "National business systems and firm innovation: A study of developing economies," Journal of Business Research, Elsevier, vol. 69(11), pages 5413-5418.
    18. Muhammad Yasir & Rabia Imran & Muhammad Kashif Irshad & Noor Azmi Mohamad & Muhammad Muddassar Khan, 2016. "Leadership Styles in Relation to Employees’ Trust and Organizational Change Capacity," SAGE Open, , vol. 6(4), pages 21582440166, November.
    19. Chieh-Yu Lin & Syed Shah Alam & Yi-Hui Ho & Mohammed Emad Al-Shaikh & Parves Sultan, 2020. "Adoption of Green Supply Chain Management among SMEs in Malaysia," Sustainability, MDPI, vol. 12(16), pages 1-15, August.
    20. Heckmann, Nadine & Steger, Thomas & Dowling, Michael, 2016. "Organizational capacity for change, change experience, and change project performance," Journal of Business Research, Elsevier, vol. 69(2), pages 777-784.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:21:y:2021:i:2:d:10.1007_s11115-020-00485-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.