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How to Measure Leader’s Impact on Organizational Performance: Implications from the Comparative Case Study

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  • Xuanhui Liu
  • Wouter Dooren

Abstract

The link between leadership and organizational performance has been a controversial issue. On the basis of the critique of previous research, this article puts forward an integrative indicator, which uses Organizational Citizenship Behavior (OCB) as an indicator to measure the leaders’ impact on organizational performance. A comparative case study was applied to test the new approach. The findings show that leadership is transmitted through performance measurement, administrative ethics, and organizational learning. The organizational citizenship behavior could be employed as integrative indicator to compare leader’s impact on organizational performance in the long term. A model of leadership transmitting mechanism is drawn. Copyright Springer Science+Business Media New York 2015

Suggested Citation

  • Xuanhui Liu & Wouter Dooren, 2015. "How to Measure Leader’s Impact on Organizational Performance: Implications from the Comparative Case Study," Public Organization Review, Springer, vol. 15(2), pages 193-206, June.
    • Handle: RePEc:kap:porgrv:v:15:y:2015:i:2:p:193-206
    DOI: 10.1007/s11115-013-0268-1
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    Cited by:

    1. Zainuddin Notanubun, 2021. "The Effect of Organizational Citizenship Behavior and Leadership Effectiveness on Public Sectors Organizational Performance: Study in the Department of Education, Youth and Sports in Maluku Province, ," Public Organization Review, Springer, vol. 21(1), pages 1-18, March.
    2. Yunita Devi Rahmawati & Siwi Dyah Ratnasari, 2022. "Downsizing And Organizational Performance In The Era Of Disruption And Digitalization On Oil And Gas Service Provider In The Upstream Sector Of Pt. Halliburton Indonesia And Malaysia," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(5), pages 22-37, October.

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