IDEAS home Printed from https://ideas.repec.org/a/kap/ijhcfe/v16y2016i3d10.1007_s10754-016-9190-8.html
   My bibliography  Save this article

Rating the digital help: electronic medical records, software providers, and physicians

Author

Listed:
  • Richard J. Butler

    (Arizona State University
    Brigham Young University)

  • William G. Johnson

    (Arizona State University)

Abstract

To separate the effects of physicians’ characteristics on the perceived productivity of EMRs from the effects of limitations on usability inherent in EMR design, a multivariate regression model is used to estimate the factors influencing physicians’ rankings of five attributes of their EMRs, namely; ease of use and reliability; the EMRs effect on physician and staff productivity and the EMRs performance vs. vendor’s promises. We divide the factors influencing the rankings into three groups: physician characteristics, EMR characteristics and practice characteristics (type of practice, size, and location). The data are from approximately 1800 practicing physicians in Arizona. Physician’s characteristics influence perceived ease of use and physicians’ productivity, but not staff productivity, reliability or vendors’ promised performance. Practice type and EMR characteristics affect perceived productivity, reliability and performance versus vendors’ promises. Vendor-specific effects are highly correlated across all five attributes and are always jointly significant. EMR characteristics are the most significant influence on physicians’ perceptions of the EMRs effect on their productivity and that of their staff. Physicians’ characteristics (particularly age) have a small but significant influence on perceived productivity.

Suggested Citation

  • Richard J. Butler & William G. Johnson, 2016. "Rating the digital help: electronic medical records, software providers, and physicians," International Journal of Health Economics and Management, Springer, vol. 16(3), pages 269-283, September.
    • Handle: RePEc:kap:ijhcfe:v:16:y:2016:i:3:d:10.1007_s10754-016-9190-8
    DOI: 10.1007/s10754-016-9190-8
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10754-016-9190-8
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10754-016-9190-8?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Oded Nov & William Schecter, 2012. "Dispositional resistance to change and hospital physicians' use of electronic medical records: A multidimensional perspective," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 63(4), pages 648-656, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gagnon, Marie-Pierre & Simonyan, David & Ghandour, El Kebir & Godin, Gaston & Labrecque, Michel & Ouimet, Mathieu & Rousseau, Michel, 2016. "Factors influencing electronic health record adoption by physicians: A multilevel analysis," International Journal of Information Management, Elsevier, vol. 36(3), pages 258-270.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:ijhcfe:v:16:y:2016:i:3:d:10.1007_s10754-016-9190-8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.