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Organizational Communication, Job Stress and Citizenship Behaviour of IT Employees in Nigerian Universities

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  • Fidelis Aondoaseer Ayatse
  • Darius Ngutor Ikyanyon

Abstract

The study examined the relationship among organizational communication, job stress, and citizenship behaviour of IT employees in Nigerian universities and investigated if differences existed in the rating of these variables between federal and state university employees. Data were collected from IT employees in University of Agriculture Makurdi and Benue State University Makurdi (n = 49). Using Pearson correlation coefficient, t-test and regression model as tools of data analysis, the study found that there was no difference in organizational communication and stress levels between IT employees in federal and state universities. However, differences existed in citizenship behaviour between the two samples, with IT employees in the state university showing higher levels of citizenship behaviour. The study also found a significant positive relationship between organizational communication and citizenship behaviour while stress levels were not found to be related to either organizational communication or citizenship behaviour. The implications of the findings were discussed with recommendations made.

Suggested Citation

  • Fidelis Aondoaseer Ayatse & Darius Ngutor Ikyanyon, 2012. "Organizational Communication, Job Stress and Citizenship Behaviour of IT Employees in Nigerian Universities," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 1(1), pages 99-105, April.
    • Handle: RePEc:jfr:jbar11:v:1:y:2012:i:1:p:99-105
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    Citations

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    Cited by:

    1. Shalini Srivastava & Poornima Madan, 2016. "Understanding the Roles of Organizational Identification, Trust and Corporate Ethical Values in Employee Engagement–Organizational Citizenship Behaviour Relationship: A Study on Indian Managers," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(4), pages 314-330, November.
    2. MAJEKODUNMI Samuel Ayodele, 2019. "Effective Communication And Job Trust Of Non-Academic Staff Of Selected Universities In Lagos State, Nigeria," Noble International Journal of Social Sciences Research, Noble Academic Publsiher, vol. 4(3), pages 53-62, March.
    3. Amira Abd-El Aziz Mohamed Riad & Eglal Hafez & Eahab Elsaid & Nicole Taylor, 2019. "The Effect of Employee Engagement on Organizational Citizenship Behaviour: An Empirical Study on an Egyptian University," Business and Management Research, Business and Management Research, Sciedu Press, vol. 8(3), pages 1-15, September.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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