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The Dark Side of Narrow Gamification: Negative Impact of Assessment Gamification on Student Perceptions and Content Knowledge

Author

Listed:
  • Hee Yoon Kwon

    (Tommy and Victoria Baker School of Business, The Citadel, Charleston, South Carolina 29409;)

  • Koray Özpolat

    (College of Business, The University of Rhode Island, Kingston, Rhode Island 02881)

Abstract

We explored the effects of assessment gamification on students’ content knowledge and perceptions of satisfaction, course experience, learning, and impact of teaching techniques. The course preparation, attendance, quizzes, classroom activities, and team projects of an undergraduate operations and supply chain management course had game elements that accumulate to team advantages in the collaborative midterm and final exam. Interestingly, we found that gamifying assessment activities resulted in significantly lower content knowledge, satisfaction, and course experience. Difference in perceived learning was not significant. Also, team exam scores were significantly lower in the gamified group, whereas individual exam scores were not significantly different. This study contributes to the literature by providing empirical evidence that gamification in classroom may produce unintended consequences and implementing gamification restrictively to assessment is ineffective at best. Directions for further research are discussed.

Suggested Citation

  • Hee Yoon Kwon & Koray Özpolat, 2021. "The Dark Side of Narrow Gamification: Negative Impact of Assessment Gamification on Student Perceptions and Content Knowledge," INFORMS Transactions on Education, INFORMS, vol. 22(1), pages 67-81, January.
    • Handle: RePEc:inm:orited:v:21:y:2021:i:2:p:67-81
    DOI: 10.1287/ited.2019.0227
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    References listed on IDEAS

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    1. Nan Kong, 2019. "Active Game‐Based Learning of Dynamics Modeling and Simulation in Biomedical Systems Engineering," INFORMS Transactions on Education, INFORMS, vol. 20(1), pages 16-25, September.
    2. E. Renée Cantwell & Jeanann Sousou & Yuri T. Jadotte & Jenny Pierce & Leo E. Akioyamen, 2017. "PROTOCOL: Collaborative Testing for Improving Student Learning Outcomes and Test‐Taking Performance in Higher Education: A Systematic Review," Campbell Systematic Reviews, John Wiley & Sons, vol. 13(1), pages 1-18.
    3. E. Renée Cantwell & Jeanann Sousou & Yuri T. Jadotte & Jenny Pierce & Leo E. Akioyamen, 2017. "PROTOCOL: Collaborative Testing for Improving Student Learning Outcomes and Test‐Taking Performance in Higher Education: A Systematic Review," Campbell Systematic Reviews, John Wiley & Sons, vol. 13(1), pages 1-18.
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    Cited by:

    1. Behl, Abhishek & Jayawardena, Nirma & Bhardwaj, Shikha & Pereira, Vijay & del Giudice, Manlio & Zhang, Justin, 2024. "Examining the failure of gamification in implementing innovation from the perspective of problematization in the retail sectors of emerging economies," Technovation, Elsevier, vol. 129(C).
    2. An, Siyang & Cheung, Chi Fai & Willoughby, Kelvin W., 2024. "A gamification approach for enhancing older adults' technology adoption and knowledge transfer: A case study in mobile payments technology," Technological Forecasting and Social Change, Elsevier, vol. 205(C).

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