IDEAS home Printed from https://ideas.repec.org/a/inm/orisre/v14y2003i4p317-336.html
   My bibliography  Save this article

The Influence of Business Managers' IT Competence on Championing IT

Author

Listed:
  • Geneviève Bassellier

    (Faculty of Management, McGill University, Montréal, Quebec, Canada H3A 1G5)

  • Izak Benbasat

    (Sauder School of Business, University of British Columbia, Vancouver, British Columbia, Canada V6T 1Z2)

  • Blaize Horner Reich

    (Faculty of Business Administration, Simon Fraser University, Vancouver, British Columbia, Canada V5B 5K3)

Abstract

With the increased importance of IT in organizations, business managers are now expected to show stronger leadership in regard to its deployment of IT in organizations. This requires greater focus on their capability to understand and use IT resources effectively. This paper explores the concept of IT competence of business managers as a contributor to their intention to champion IT within their organizations. Based on the knowledge literature, IT competence is defined as “ the set of IT-related knowledge and experience that a business manager possesses.”The relationship between IT knowledge, IT experience, and championing IT is tested empirically using Structural Equation Modeling with LISREL. Four hundred and four business managers from two large insurance organizations were surveyed. Specific areas of IT knowledge and IT experience were first identified and the first half of the data set was utilized to assess the measurement properties of the instrument in a confirmatory analysis. The contribution of IT knowledge and IT experience to their intention to champion IT was assessed using the second half of the data set. The results show that IT knowledge and IT experience together explain 34% of the variance in managers' intentions to champion IT. Recommendations are given as to how organizations can enhance their business managers IT knowledge and experience to achieve stronger IT leadership from line people.

Suggested Citation

  • Geneviève Bassellier & Izak Benbasat & Blaize Horner Reich, 2003. "The Influence of Business Managers' IT Competence on Championing IT," Information Systems Research, INFORMS, vol. 14(4), pages 317-336, December.
    • Handle: RePEc:inm:orisre:v:14:y:2003:i:4:p:317-336
    DOI: 10.1287/isre.14.4.317.24899
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/isre.14.4.317.24899
    Download Restriction: no
    File URL: https://libkey.io/10.1287/isre.14.4.317.24899?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Robert M. Grant, 1996. "Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration," Organization Science, INFORMS, vol. 7(4), pages 375-387, August.
    2. Bruce Kogut & Udo Zander, 1992. "Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology," Organization Science, INFORMS, vol. 3(3), pages 383-397, August.
    3. Curtis P. Armstrong & V. Sambamurthy, 1999. "Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures," Information Systems Research, INFORMS, vol. 10(4), pages 304-327, December.
    4. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    5. N. Venkatraman, 1989. "Strategic Orientation of Business Enterprises: The Construct, Dimensionality, and Measurement," Management Science, INFORMS, vol. 35(8), pages 942-962, August.
    6. Wanda J. Orlikowski, 2002. "Knowing in Practice: Enacting a Collective Capability in Distributed Organizing," Organization Science, INFORMS, vol. 13(3), pages 249-273, June.
    7. Scott D. N. Cook & John Seely Brown, 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing," Organization Science, INFORMS, vol. 10(4), pages 381-400, August.
    8. Vijay Sethi & William R. King, 1994. "Development of Measures to Assess the Extent to Which an Information Technology Application Provides Competitive Advantage," Management Science, INFORMS, vol. 40(12), pages 1601-1627, December.
    9. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Leiponen, Aija, 2003. "The Choice of Organizational Form for Collaborative Innovation," Working Papers 127230, Cornell University, Department of Applied Economics and Management.
    2. Leiponen, Aija, 2003. "Organizational Knowledge and Innovation in Business Services," Working Papers 127228, Cornell University, Department of Applied Economics and Management.
    3. Jamal Shamsie & Michael J. Mannor, 2013. "Looking Inside the Dream Team: Probing Into the Contributions of Tacit Knowledge as an Organizational Resource," Organization Science, INFORMS, vol. 24(2), pages 513-529, April.
    4. François Therin, 2003. "Learning Organization and Innovation Performance in High-Tech Small Firms," Post-Print hal-00451466, HAL.
    5. Roberto Grandinetti, 2022. "A Routine-Based Theory of Routine Replication," Sustainability, MDPI, vol. 14(14), pages 1-23, July.
    6. Paul R. Carlile, 2002. "A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development," Organization Science, INFORMS, vol. 13(4), pages 442-455, August.
    7. Caccamo, Marta & Pittino, Daniel & Tell, Fredrik, 2023. "Boundary objects, knowledge integration, and innovation management: A systematic review of the literature," Technovation, Elsevier, vol. 122(C).
    8. Singh, Jasjit, 2008. "Distributed R&D, cross-regional knowledge integration and quality of innovative output," Research Policy, Elsevier, vol. 37(1), pages 77-96, February.
    9. Lee, Jessica & Elbashir, Mohamed Z. & Mahama, Habib & Sutton, Steve G., 2014. "Enablers of top management team support for integrated management control systems innovations," International Journal of Accounting Information Systems, Elsevier, vol. 15(1), pages 1-25.
    10. Elena Antonacopoulou & Wolfgang H Güttel & Stephan Kaiser & Allan Macpherson & Jérôme Méric, 2012. "Editorial: Why strategic organisational learning and why now?," Post-Print hal-02153382, HAL.
    11. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    12. Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    13. Ahammad, Mohammad Faisal & Tarba, Shlomo Yedidia & Liu, Yipeng & Glaister, Keith W., 2016. "Knowledge transfer and cross-border acquisition performance: The impact of cultural distance and employee retention," International Business Review, Elsevier, vol. 25(1), pages 66-75.
    14. Pettus, Michael L. & Kor, Yasemin Y. & Mahoney, Joseph T., 2007. "A Theory of Change in Turbulent Environments: The Sequencing of Dynamic Capabilities Following Industry Deregulation," Working Papers 07-0100, University of Illinois at Urbana-Champaign, College of Business.
    15. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    16. Welton Chang & Pavel Atanasov & Shefali Patil & Barbara A. Mellers & Philip E. Tetlock, 2017. "Accountability and adaptive performance under uncertainty: A long-term view," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 12(6), pages 610-626, November.
    17. Dinur, Adva & Hamilton III, Robert D. & Inkpen, Andrew C., 2009. "Critical context and international intrafirm best-practice transfers," Journal of International Management, Elsevier, vol. 15(4), pages 432-446, December.
    18. Li, Xiaoqing & Roberts, Joanne & Yan, Yanni & Tan, Hui, 2014. "Knowledge sharing in China–UK higher education alliances," International Business Review, Elsevier, vol. 23(2), pages 343-355.
    19. Liubertė Irina, 2019. "On Social Knowledge and Its Empirical Investigation in Contemporary Organisations," Management of Organizations: Systematic Research, Sciendo, vol. 81(1), pages 21-37, June.
    20. Elbashir, Mohamed Z. & Collier, Philip A. & Davern, Michael J., 2008. "Measuring the effects of business intelligence systems: The relationship between business process and organizational performance," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 135-153.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orisre:v:14:y:2003:i:4:p:317-336. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.