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The Value of Queueing Theory--A Rejoinder

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  • U. Narayan Bhat

    (School of Engineering & Applied Science, Southern Methodist University, Dallas, Texas 75275)

Abstract

Professor Jack Byrd, in his article entitled “The Value of Queueing Theory,” expresses his belief that queueing theory has little value to the OR/MS professional. By the illustrations he has provided, it is a convincing case. It is as convincing as the case built by a prosecutor before the defense presents its side of the case. The prosecutor is supposed to present a one sided case. But an academician is supposed to look at all sides and work with a broader horizon. In this case, I submit, the problem is not with queueing theory, but with the vision used in making a case against it. An example is the assumption that the problems given as illustrations in the article are representative of situations where queueing theory is applicable.

Suggested Citation

  • U. Narayan Bhat, 1978. "The Value of Queueing Theory--A Rejoinder," Interfaces, INFORMS, vol. 8(3), pages 27-28, May.
    • Handle: RePEc:inm:orinte:v:8:y:1978:i:3:p:27-28
    DOI: 10.1287/inte.8.3.27
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