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NETCAP—An Interactive Optimization System for GTE Telephone Network Planning

Author

Listed:
  • Carolyn Jack

    (GTE Laboratories, Incorporated, 40 Sylvan Road, Waltham, Massachusetts 02254)

  • Sheng-Roan Kai

    (GTE Laboratories, Incorporated, 40 Sylvan Road, Waltham, Massachusetts 02254)

  • Alexander Shulman

    (GTE Laboratories, Incorporated, 40 Sylvan Road, Waltham, Massachusetts 02254)

Abstract

With operations extending from the east coast to Hawaii, GTE is the largest local telephone company in the United States. Even before its 1991 merger with Contel, GTE maintained more than 2,600 central offices serving over 15,700,000 customer lines. It does extensive planning to ensure that its $300 million annual investment in customer access facilities is well spent. To help GTE Corporation in a very complex task of planning the customer access network, GTE Laboratories developed a decision support tool called NETCAP that is used by nearly 200 GTE network planners, improving productivity by more than 500 percent and saving an estimated $30 million per year in network construction costs.

Suggested Citation

  • Carolyn Jack & Sheng-Roan Kai & Alexander Shulman, 1992. "NETCAP—An Interactive Optimization System for GTE Telephone Network Planning," Interfaces, INFORMS, vol. 22(1), pages 72-89, February.
    • Handle: RePEc:inm:orinte:v:22:y:1992:i:1:p:72-89
    DOI: 10.1287/inte.22.1.72
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    Cited by:

    1. Peter C. Bell & Chris K. Anderson & Stephen P. Kaiser, 2003. "Strategic Operations Research and the Edelman Prize Finalist Applications 1989--1998," Operations Research, INFORMS, vol. 51(1), pages 17-31, February.
    2. Peter C. Bell & Chris K. Anderson, 2002. "In Search of Strategic Operations Research/Management Science," Interfaces, INFORMS, vol. 32(2), pages 28-40, April.

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