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A System for Analyzing Information to Manage the Quality-Control Process

Author

Listed:
  • Jinoos Hosseini

    (Decision Sciences Department, Whittemore School of Business and Economics, University of New Hampshire, Durham, New Hampshire 03824)

  • Nasser S. Fard

    (Northeastern University, Department of Industrial Engineering and Information Systems, Boston, Massachusetts 02115)

Abstract

A total quality-control project for a farm equipment manufacturing company (Hay and Forage Industries) included the analysis, design, implementation, and personnel training for a system to manage quality-control process. Unlike conventional applications of statistical quality-control systems, which usually involve only a company's quality-control department, this system cuts across all organizational levels and affects every department in the company. The system can store, categorize, and analyze measured data about quality characteristics of hundreds of parts.

Suggested Citation

  • Jinoos Hosseini & Nasser S. Fard, 1991. "A System for Analyzing Information to Manage the Quality-Control Process," Interfaces, INFORMS, vol. 21(2), pages 48-58, April.
    • Handle: RePEc:inm:orinte:v:21:y:1991:i:2:p:48-58
    DOI: 10.1287/inte.21.2.48
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    Citations

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    Cited by:

    1. Stuart, Michael & Mullins, Eamonn & Drew, Eileen, 1996. "Statistical quality control and improvement," European Journal of Operational Research, Elsevier, vol. 88(2), pages 203-214, January.

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