IDEAS home Printed from https://ideas.repec.org/a/inm/orinte/v16y1986i1p83-88.html
   My bibliography  Save this article

Polishing the Big Apple: How Management Science Has Helped Make New York Streets Cleaner

Author

Listed:
  • Lucius J. Riccio

    (Department of Sanitation, City of New York, 125 Worth Street, New York, New York 10013)

  • Joseph Miller

    (Department of Sanitation, City of New York, 125 Worth Street, New York, New York 10013)

  • Ann Litke

    (Department of Sanitation, City of New York, 125 Worth Street, New York, New York 10013)

Abstract

Management science has played a critical role in increasing the ability of New York’s Department of Sanitation to clean the city’s streets. Not only has the department achieved five consecutive years of improved cleanliness ratings (currently at 68.7 percent acceptably clean from a low of 53 percent), but current ratings are near record levels (72 percent) with 700 fewer cleaners than we had when we last achieved those record ratings. To achieve ratings equal to the highest ever recorded we will need approximately 400 fewer cleaners than we used to have. A savings of 400 cleaners is equivalent in financial terms to $12 million a year in salaries and fringe benefit costs.

Suggested Citation

  • Lucius J. Riccio & Joseph Miller & Ann Litke, 1986. "Polishing the Big Apple: How Management Science Has Helped Make New York Streets Cleaner," Interfaces, INFORMS, vol. 16(1), pages 83-88, February.
    • Handle: RePEc:inm:orinte:v:16:y:1986:i:1:p:83-88
    DOI: 10.1287/inte.16.1.83
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/inte.16.1.83
    Download Restriction: no
    File URL: https://libkey.io/10.1287/inte.16.1.83?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Saligrama R. Agnihothri & Sridhar Narasimhan & Hasan Pirkul, 1990. "An assignment problem with queueing time cost," Naval Research Logistics (NRL), John Wiley & Sons, vol. 37(2), pages 231-244, April.

    More about this item

    Keywords

    government: services; waste disposal;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orinte:v:16:y:1986:i:1:p:83-88. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.