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Computer Assistance in Labor-Management Negotiations

Author

Listed:
  • Niall M. Fraser

    (Department of Systems Design Engineering, University of Waterloo, Waterloo, Ontario, Canada N2L 3GI)

  • Keith W. Hipel

    (Department of Systems Design Engineering, University of Waterloo, Waterloo, Ontario, Canada N2L 3GI)

Abstract

Costly problems of conflict between parties with different objectives occur frequently in business and industry. One particular example of this arises in labor-management negotiations. In this paper a hypothetical labor-management conflict is examined using a new interactive microcomputer-based conflict analysis program. The conflict analysis is performed in a step-by-step manner from the point of view of an external arbitrator, with screen displays from the program presented at each step. The program provides a convenient medium for coming to conclusions about correct actions in a conflict situation, and thus to the resolution of the labor-management confrontation.

Suggested Citation

  • Niall M. Fraser & Keith W. Hipel, 1981. "Computer Assistance in Labor-Management Negotiations," Interfaces, INFORMS, vol. 11(2), pages 22-30, April.
    • Handle: RePEc:inm:orinte:v:11:y:1981:i:2:p:22-30
    DOI: 10.1287/inte.11.2.22
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    Cited by:

    1. Ofir Turel & Yufei Yuan & Joe Rose, 2007. "Antecedents of attitude towards online mediation," Group Decision and Negotiation, Springer, vol. 16(6), pages 539-552, November.
    2. Karacapilidis, Nikos I. & Pappis, Costas P., 1997. "A framework for group decision support systems: Combining AI tools and OR techniques," European Journal of Operational Research, Elsevier, vol. 103(2), pages 373-388, December.

    More about this item

    Keywords

    labor: decision analysis;

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