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Exploring the Relationship Between EUC Problems and Success

Author

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  • Tor Guimaraes

    (Tennessee Technological University, USA)

  • Magid Igbaria

    (Claremont Graduate School, USA)

Abstract

As the importance of End User Computing (EUC) to organizations increases, so does the need for understanding its problems and payoffs. This field study investigates the relationship between EUC problems and its success from an organizational viewpoint. The field test used 252 internal auditing directors from companies with a wide range of gross revenues and IS budgets, and a wide variety of industry types. The four dimensions underlying EUC problems previously proposed were confirmed: end user management and control, IS-user relationship, support and integration, and IS management control and planning. As hypothesized, EUC problems were found to be inversely related to EUC success. Among the EUC problems, IS-user relationship is found to be the most important determinant of EUC success. Implications of the findings for practicing information system managers and directions for future research are discussed.

Suggested Citation

  • Tor Guimaraes & Magid Igbaria, 1996. "Exploring the Relationship Between EUC Problems and Success," Information Resources Management Journal (IRMJ), IGI Global, vol. 9(2), pages 5-16, April.
    • Handle: RePEc:igg:rmj000:v:9:y:1996:i:2:p:5-16
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/irmj.1996040101
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    Cited by:

    1. Mirchandani, Dinesh A. & Lederer, Albert L., 2014. "The impact of core and infrastructure business activities on information systems planning and effectiveness," International Journal of Information Management, Elsevier, vol. 34(5), pages 622-633.
    2. Sang Lee & Jinhan Kim & Yeonog Choi & Sang-Gun Lee, 2009. "Effects of IT knowledge and media selection on operational performance of small firms," Small Business Economics, Springer, vol. 32(3), pages 241-257, March.

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