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Exploring the Impact of Demographic Factors on E-Government Services Adoption

Author

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  • Isaac Kofi Mensah

    (School of Management, Harbin Institute of Technology, Harbin, China)

  • Jianing Mi

    (School of Management, Harbin Institute of Technology, Harbin, China)

Abstract

The purpose of this article is to investigate the impact of demographic factors on the adoption of e-government services. Specifically, this article sought to examine the extent to which demographic factors such as age, gender and education would influence the willingness to adopt and use e-government services. The data capture and analysis was done with SPSS. The results indicate that age as a demographic factor was significant in determining the willingness of citizens to use e-government services. The results, however, showed that gender and education as demographic factors were not positively significant in predicting the willingness to use e-government services. The implications of these findings on the adoption and implementation of e-government are further discussed.

Suggested Citation

  • Isaac Kofi Mensah & Jianing Mi, 2018. "Exploring the Impact of Demographic Factors on E-Government Services Adoption," Information Resources Management Journal (IRMJ), IGI Global, vol. 31(3), pages 1-16, July.
    • Handle: RePEc:igg:rmj000:v:31:y:2018:i:3:p:1-16
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IRMJ.2018070101
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    Cited by:

    1. Oana-Ramona LOBONT & Alexandra-Madalina TARAN & Florin COSTEA, 2020. "E-Government Research Still Matter? A Bibliometric Analysis," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 58-63.
    2. Mosleh Zeebaree & Mary Agoyi & Musbah Aqel, 2022. "Sustainable Adoption of E-Government from the UTAUT Perspective," Sustainability, MDPI, vol. 14(9), pages 1-24, April.
    3. Omweri, F. S., 2024. "A Systematic Literature Review of E-Government Implementation in Developing Countries: Examining Urban-Rural Disparities, Institutional Capacity, and Socio-Cultural Factors in the Context of Local Gov," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(8), pages 1173-1199, August.

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