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Hybrid Offshoring: Composite Personae and Evolving Collaboration Technologies

Author

Listed:
  • Nathan Denny

    (University of Arizona, USA)

  • Shivram Mani

    (University of Arizona, USA)

  • Ravi Sheshu Nadella

    (University of Arizona, USA)

  • Manish Swaminathan

    (University of Arizona, USA)

  • Jamie Samdal

    (University of Arizona, USA)

Abstract

Inspired by round-the-clock manufacturing, the 24-Hour Knowledge Factory endeavors to transform the production of software and other intangibles into a process of continuous development. While the concept of offshore software development is well established, few enterprises are currently able to develop the same code artifacts around the clock. We discuss the benefits of applying the 24-Hour Knowledge Factory to software development. We also present a representative scenario highlighting the problems of asynchronous communication in current offshore software development practices. Further, we introduce the notion of composite persona as a potential collaboration model within the 24-Hour Knowledge Factory and explain its ability to mitigate problems arising from communicating across cultures, languages, and time zones. Finally, we present a suite of new collaboration tools and techniques that are being developed specifically for use by composite personae in the 24-Hour Knowledge Factory.

Suggested Citation

  • Nathan Denny & Shivram Mani & Ravi Sheshu Nadella & Manish Swaminathan & Jamie Samdal, 2008. "Hybrid Offshoring: Composite Personae and Evolving Collaboration Technologies," Information Resources Management Journal (IRMJ), IGI Global, vol. 21(1), pages 89-104, January.
    • Handle: RePEc:igg:rmj000:v:21:y:2008:i:1:p:89-104
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    Cited by:

    1. Amar Gupta & Igor Crk & Rajdeep Bondade, 2011. "Leveraging temporal and spatial separations with the 24-hour knowledge factory paradigm," Information Systems Frontiers, Springer, vol. 13(3), pages 397-405, July.

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