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An Examination of the Correlates of Burnout in Information Systems Professionals

Author

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  • Vikram Sethi

    (Southwest Missouri State University, USA)

  • Tonya Barrier

    (Southwest Missouri State University, USA)

  • Ruth C. King

    (University of Illinois at Urbana Champagne, USA)

Abstract

The study examines the correlates of burnout in systems (IS) professionals. While there has been little previous research in the area of burnout among IS professionals, anecdotal evidence shows that burnout causes a negative impact on the peiformance of IS employees. These negative impacts can take the form of cynicism, dissatisfaction, and turnover (McGee, 1996). In this study we empirically examine the correlations of burnout with several work attributes that are considered to be either antecedents or consequences of burnout. Two role stressors are examined in this study - role ambiguity and role conflict. These variables are theorized to be antecedents of burnout. In addition, two dimensions of organizational commitment-affective and continuance commitment-are examined as possible consequences of burnout. The emotional exhaustion subscale of the Maslach Burnout Inventory is used to measure burnout in 312 IS professionals. Both role stressors were found to co "elate positively with burnout. In addition, affective commitment was found to be negatively correlated and continuance commitment positively correlated with burnout.

Suggested Citation

  • Vikram Sethi & Tonya Barrier & Ruth C. King, 1999. "An Examination of the Correlates of Burnout in Information Systems Professionals," Information Resources Management Journal (IRMJ), IGI Global, vol. 12(3), pages 5-13, July.
    • Handle: RePEc:igg:rmj000:v:12:y:1999:i:3:p:5-13
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    Cited by:

    1. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    2. Wong, Poh Kam & Lee, Lena & Leung, Aegean, 2006. "Entrepreneurship by circumstances and abilities: the mediating role of job satisfaction and moderating role of self-efficacy," MPRA Paper 596, University Library of Munich, Germany.
    3. A.K.M.Mominul Haque Talukder, 2011. "A Shifting Paradigm of Work-Life Balance in Service Context-An Empirical Study," Indus Journal of Management & Social Science (IJMSS), Department of Business Administration, vol. 5(1), pages 10-23, June.
    4. Shyamali Satpathy & Gokulananda Patel & Khushboo Kumar, 2021. "Identifying and ranking techno-stressors among IT employees due to work from home arrangement during Covid-19 pandemic," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 48(4), pages 391-402, December.
    5. Subhendu Chakrabarti & Sumana Guha, 2016. "Differentials in Information Technology Professional Category and Turnover Propensity: A Study," Global Business Review, International Management Institute, vol. 17(3_suppl), pages 90-106, June.
    6. Meenakshi Khanna & Vandana Maini, 2013. "A Study of Work Exhaustion in Frontline Bank Employees," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 38(1-2), pages 1-23, February.

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