IDEAS home Printed from https://ideas.repec.org/a/igg/rmj000/v10y1997i3p5-17.html
   My bibliography  Save this article

Factors Affecting the Use of Information Technology in Business Process Reengineering

Author

Listed:
  • Michael Edward Whitman

    (University of Nevada, Las Vegas, USA)

  • Michael L. Gibson

    (Middle Tennessee State University, USA)

Abstract

Rapid changes in the business environment are causing organizations to dramatically redesign how they do business. Business process reengineering is the fundamental redesign of business processes to achieve dramatic improvements in organizations. Business process reengineering cannot redesign business processes without the support of fundamental aspects of the organization, such as strategic planning, personnel, change management, and information technology. This research project surveyed 43 companies and identified six factors that impact the use of information technology in business process reengineering: IT-based reengineering modeling and methodologies; direct IT business process support; IT supported change; reengineering directed IT/IS development; post-reengineering IT impact; and comprehensiveness of strategic IT support.

Suggested Citation

  • Michael Edward Whitman & Michael L. Gibson, 1997. "Factors Affecting the Use of Information Technology in Business Process Reengineering," Information Resources Management Journal (IRMJ), IGI Global, vol. 10(3), pages 5-17, July.
    • Handle: RePEc:igg:rmj000:v:10:y:1997:i:3:p:5-17
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/irmj.1997070101
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Marta Olalla, 2000. "Information technology in business process reengineering," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 6(3), pages 581-589, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:rmj000:v:10:y:1997:i:3:p:5-17. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.