IDEAS home Printed from https://ideas.repec.org/a/igg/jwnbt0/v9y2020i1p1-26.html
   My bibliography  Save this article

Automation of Detection and Fault Management Response of Common Last-Mile Loss-Of-Connectivity Outages Within the Access Network

Author

Listed:
  • Alban Scribbins

    (Open University, Milton Keynes, UK)

  • Kevin Curran

    (Ulster University, London, UK)

Abstract

The article to assesses whether it may be possible to recommend a solution to enable automation of the process of detection and fault management of common conclusive loss-of-connectivity last-mile outages, within the access network. To ascertain the utility of the research, UK based MPLS VPN managed service providers, their fault management staff and their business customers, were surveyed using online questionnaires for their views. UK public Internet users were additionally surveyed via five UK Internet forums. UK communication providers offering MPLS VPN solutions were characterised. Access network connectivity technologies and fault management functions were compared, contrasted and analysed. An aspiration for the solution to be beneficial to the largest potential population, meant that current non-proprietary Internet Standard technologies were selected, justified and identified which could be recommended for use. It was found that of the participating survey respondents, two-thirds were in favour of automation. Many current communication provider processes were found to be mostly automated. The article concludes with recommendations of how an automated solution could potentially be enabled. This involves further use of business-to-business interfacing between communication providers, automation of their Fault Management Systems and introducing Bi-Directional forwarding for detection between last-mile active network elements.

Suggested Citation

  • Alban Scribbins & Kevin Curran, 2020. "Automation of Detection and Fault Management Response of Common Last-Mile Loss-Of-Connectivity Outages Within the Access Network," International Journal of Wireless Networks and Broadband Technologies (IJWNBT), IGI Global, vol. 9(1), pages 1-26, January.
    • Handle: RePEc:igg:jwnbt0:v:9:y:2020:i:1:p:1-26
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJWNBT.2020010101
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jwnbt0:v:9:y:2020:i:1:p:1-26. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.