IDEAS home Printed from https://ideas.repec.org/a/igg/jthi00/v1y2005i1p23-59.html
   My bibliography  Save this article

A Taxonomy of Stakeholders: Human Roles in System Development

Author

Listed:
  • Ian F. Alexander

    (Scenario Plus, London, UK)

Abstract

Systems engineers have often paid too little attention to the nature of the so-called “users” of products under development. These are better called stakeholders, as many roles are involved, and few of those are in direct contact with the developed products. A simple and robust conceptual framework for classifying development stakeholders — a taxonomy — is proposed. The taxonomy is product centric, with concentric “circles” denoting broad categories of stakeholders. Within these, generic “slots” describe typical classes of stakeholders; these are subdivided into “roles,” which are expected to vary at least in name with the domain. Examples are given, and a popular template is reanalysed using the framework. The taxonomy has immediate value in identifying and validating stakeholder roles in requirements elicitation, helping to ensure that key viewpoints are not missed, and hence reducing the risk of instability and failure during development.

Suggested Citation

  • Ian F. Alexander, 2005. "A Taxonomy of Stakeholders: Human Roles in System Development," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 1(1), pages 23-59, January.
    • Handle: RePEc:igg:jthi00:v:1:y:2005:i:1:p:23-59
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jthi.2005010102
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zaheer KHAN & David LUDLOW & Wolfgang LOIBL, 2013. "Applying The Cores Requirements Development Method For Building It Tools For Urban Management Systems: The Urbanapi Project," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 8(4), pages 25-59, November.
    2. Ovidiu NICOLESCU & Ciprian NICOLESCU, 2018. "Stakeholders Based Management - A New Enterprise Management System," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 423-434, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jthi00:v:1:y:2005:i:1:p:23-59. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.