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Engaging Older Clients With Exercise Physiology Software: Focussing on User-Prioritised Needs

Author

Listed:
  • Sue Whetton

    (University of Tasmania, Australia)

  • Denis Visentin

    (University of Tasmania, Australia)

  • Robert Rowe

    (University of Tasmania, Australia)

  • Dan Rolf

    (Australian Maritime College, Australia)

  • Susan Johns

    (University of Tasmania, Australia)

  • Thomas I. Grayston

    (University of Tasmania, Australia)

  • Andrew Williams

    (University of Tasmania, Australia)

Abstract

Ensuring access to ongoing exercise programs for older adults with degenerative conditions is a challenge for allied health professionals. E-health technologies can help address this challenge. However, user acceptance is a critical determinant of their effectiveness. This study identified features influencing the willingness of older adults to use exercise software. It focused on user-friendliness, engagement, and user needs. Feedback was gathered via focus groups with thematic analysis used to analyse data. While participants perceived the software as user-friendly and engaging, intention to use the application was strongly influenced by perceptions about whether it met individual needs. While participants agreed that the software did provide a means for meeting their exercise needs, many identified on-the-spot expert support, safety, and social contact as being equally, if not more important than exercise. This study reinforces that well-designed, user-friendly applications will not necessarily engage and motivate users if they do not address user-prioritised needs.

Suggested Citation

  • Sue Whetton & Denis Visentin & Robert Rowe & Dan Rolf & Susan Johns & Thomas I. Grayston & Andrew Williams, 2021. "Engaging Older Clients With Exercise Physiology Software: Focussing on User-Prioritised Needs," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 17(4), pages 1-18, October.
    • Handle: RePEc:igg:jthi00:v:17:y:2021:i:4:p:1-18
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