A Pilot Study of the Challenges Associated with eLearning Developments in Saudi Universities

The ongoing developments in Information and Communication Technologies (ICTs) lead IT professionals of the academic environments worldwide to adjust the eLearning Management Systems of their universities' domains in this reality by adopting the new ideas and recommendations. As a direct consequence, the influence on teaching and learning environments is more than emphatic and the challenges revealing the all the more increasing need in utilizing modern learning applications, procedures, and policies more apparent than ever before. Nevertheless, their institutions remain teaching organizations with their core processes focused on the need for education and training of their student bodies often increasing in size, especially in the emerging economies and developing countries. The Middle East and especially the Gulf Council Countries' (GCC) higher education systems are no exception. Saudi Arabia in particular can be considered a special case in the GCC due to its numerous and rather crowded higher education institutions. In this research, a number of diverse types of administrative, technical, and general challenges and issues related to eLearning are covered in order to examine the current situation of eLearning progress in Saudi universities, investigate the obstacles preventing high rates of eLearning development, and discover what kind of learning procedures people of Saudi prefer to accommodate their educational preferences. A pre-tested questionnaire was used for the purpose of data collection. The data were gathered from students of these educational institutions in Saudi Arabia and from other individuals from all walks of life and of various employment statuses. This pilot research study suggested that the main reason behind the slow progress of eLearning in Saudi Arabia is the result of problems in the local telecommunications and other infrastructure, as noted by the survey participants, and far less the outcome of weaknesses of the established procedures and facilities available from the local eLearning institutions.