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A Usability Analysis Framework for Healthcare Information Technology

Author

Listed:
  • Surendra Sarnikar

    (Dakota State University, Madison, SD, USA)

  • Maureen Murphy

    (Dakota State University, Madison, SD, USA)

Abstract

Healthcare organizations are investing in healthcare information technology (HIT) to improve quality and outcomes. However, HIT has also been known to introduce unintended consequences and adverse effects. The adverse effects range from process changes to serious clinical errors. In order to ensure the safety of healthcare information technologies, the authors propose a usability analysis framework for healthcare information technology that can help identify, classify and prioritize potential errors. Such a framework can help design better usability studies specifically targeted at studying technology-induced errors and therefore help in the design of safer healthcare information technologies.

Suggested Citation

  • Surendra Sarnikar & Maureen Murphy, 2012. "A Usability Analysis Framework for Healthcare Information Technology," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 3(4), pages 20-28, October.
    • Handle: RePEc:igg:jtd000:v:3:y:2012:i:4:p:20-28
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jtd.2012100102
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    Cited by:

    1. Ugur Bac, 2022. "Strategic Alignment of Management Information System Functions for Manufacturing and Service Industries with an F-MCGDM Model," Sustainability, MDPI, vol. 14(21), pages 1-24, November.
    2. Marco Remondino, 2018. "Information Technology in Healthcare: HHC-MOTES, a Novel Set of Metrics to Analyse IT Sustainability in Different Areas," Sustainability, MDPI, vol. 10(8), pages 1-20, August.

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