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Modeling the Success of Windows Domain Network (WDN) Using the DeLone and McLean Information System (IS) Success Model: A University Case

Author

Listed:
  • Melanie Mamites Himang

    (Cebu Technological University, Cebu, Philippines)

  • Eduardo Mendoza Jr.

    (Cebu Technological University, Cebu, Philippines)

  • Rebecca Manalastas

    (Cebu Technological University, Cebu, Philippines)

  • Lanndon Ocampo

    (Cebu Technological University, Cebu, Philippines)

  • Celbert Mirasol Himang

    (Cebu Technological University, Cebu, Philippines)

Abstract

This work attempts to evaluate the success of the Windows Domain Network (WDN) using the DeLone and McLean information system (IS) success model. With a case in a University in the Philippines, this study utilized a total of 290 valid responses from 424 participants. Results using structural equation modeling (SEM) indicate that information, service, and system quality demonstrate a moderately positive relationship with system usage and have a significant relationship with user satisfaction. On the other hand, system usage exhibits a significant relationship both to user satisfaction and net benefits, while user satisfaction demonstrates a positive relationship with net benefits. Findings also suggest that information quality, system quality, and service quality have a positive influence on system usage while only service quality yields no significant influence on user satisfaction. Implications of these findings are discussed in this work.

Suggested Citation

  • Melanie Mamites Himang & Eduardo Mendoza Jr. & Rebecca Manalastas & Lanndon Ocampo & Celbert Mirasol Himang, 2019. "Modeling the Success of Windows Domain Network (WDN) Using the DeLone and McLean Information System (IS) Success Model: A University Case," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 11(3), pages 30-55, July.
    • Handle: RePEc:igg:jskd00:v:11:y:2019:i:3:p:30-55
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    Cited by:

    1. Hamood Mohd. Al-Hattami, 2021. "Validation of the D&M IS success model in the context of accounting information system of the banking sector in the least developed countries," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(1), pages 127-153, March.

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