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Radio-Frequency Identification Adoption Trends in Retail: A Delphi Study

Author

Listed:
  • Mithu Bhattacharya

    (University of Detroit, Mercy, USA)

  • Gregory W. Ulferts

    (University of Detroit, Mercy, USA)

  • Terry L. Howard

    (University of Detroit, Mercy, USA)

Abstract

In this exploratory study, the authors conducted a Delphi study consisting of 74 experts from different sectors such as consulting, academia, retail, and third-party service providers. Expert perceptions about radio-frequency identification (RFID) adoption trends in retail including adoption status, business value dimensions, popular technology choices, and diffusion strategy are presented. The objective is to develop better RFID adoption models and strategies for making informed RFID adoption decisions.

Suggested Citation

  • Mithu Bhattacharya & Gregory W. Ulferts & Terry L. Howard, 2020. "Radio-Frequency Identification Adoption Trends in Retail: A Delphi Study," International Journal of Strategic Decision Sciences (IJSDS), IGI Global, vol. 11(4), pages 49-64, October.
    • Handle: RePEc:igg:jsds00:v:11:y:2020:i:4:p:49-64
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