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Warehouse Management System Implementation in a Brazilian Distribution Center

Author

Listed:
  • Luiz Felipe Scavarda

    (Pontifícia Universidade Católica do Rio de Janeiro, Brazil)

  • Monica Barros

    (Pontifícia Universidade Católica do Rio de Janeiro, Brazil)

  • Annibal José Scavarda

    (American University of Sharjah, UAE, and Universidade do Vale do Rio dos Sinos, Brazil)

  • Pedro M. Reyes

    (Baylor University, USA)

  • Patrick Jaska

    (University of Mary Hardin Baylor, USA)

Abstract

Information technology, when used appropriately, becomes an important factor for companies searching for logistics excellence. Among the information systems used to support logistics within the supply chain, Warehouse Management System (WMS) has been implemented by many companies that have complex warehousing operations. This article’s goal is to present a WMS implementation process project in a Distribution Center (DC) of a multinational corporation’s subsidiary located in Brazil that deals with home-care products within a high number of varieties. The introduction of the information system itself is not included in this article. Therefore, its current logistics operation is mapped and the main expected benefits with the WMS are analyzed. The article offers the main lessons learned with this new information system project.

Suggested Citation

  • Luiz Felipe Scavarda & Monica Barros & Annibal José Scavarda & Pedro M. Reyes & Patrick Jaska, 2012. "Warehouse Management System Implementation in a Brazilian Distribution Center," International Journal of Operations Research and Information Systems (IJORIS), IGI Global, vol. 3(2), pages 64-76, April.
    • Handle: RePEc:igg:joris0:v:3:y:2012:i:2:p:64-76
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