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Appropriating Heuristic Evaluation for Mobile Computing

Author

Listed:
  • E. Bertini

    (University of Fribourg, Switzerland)

  • T. Catarci

    (University of Rome “La Sapienza”, Italy)

  • A. Dix

    (Lancaster University, UK)

  • S. Gabrielli

    (University of Udine, Italy)

  • S. Kimani

    (Jomo Kenyatta University of Agriculture and Technology, Kenya)

  • G. Santucci

    (University of Udine, Italy)

Abstract

Heuristic evaluation has proven popular for desktop and web interfaces, both in practical design and as a research topic. Compared to full user studies, heuristic evaluation can be highly cost-effective, allowing a large proportion of usability flaws to be detected ahead of full development with limited resource investment. Mobile computing shares many usability issues with more conventional interfaces. However, it also poses particular problems for usability evaluation related to aspects such as limited screen real estate, intermittent user attention, and contextual factors. This article describes a modified collection of usability heuristics that are designed to be appropriate for evaluation in mobile computing. They have been systematically derived from extensive literature and empirically validated. They therefore offer a sound basis for heuristic-based evaluation in mobile computing. Besides introducing the reader to the practical use of heuristic evaluation, the article also closes with a description of potential future research in the area.

Suggested Citation

  • E. Bertini & T. Catarci & A. Dix & S. Gabrielli & S. Kimani & G. Santucci, 2009. "Appropriating Heuristic Evaluation for Mobile Computing," International Journal of Mobile Human Computer Interaction (IJMHCI), IGI Global, vol. 1(1), pages 20-41, January.
  • Handle: RePEc:igg:jmhci0:v:1:y:2009:i:1:p:20-41
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    Cited by:

    1. Nick Drydakis, 2022. "Improving Entrepreneurs’ Digital Skills and Firms’ Digital Competencies through Business Apps Training: A Study of Small Firms," Sustainability, MDPI, vol. 14(8), pages 1-23, April.
    2. Drydakis, Nick, 2024. "Reducing the Gender Digital Divide Amongst Immigrant Entrepreneurs," IZA Discussion Papers 17275, Institute of Labor Economics (IZA).

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