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Would You Share?: Examining Knowledge Type and Communication Channel for Knowledge Sharing Within and Across the Organizational Boundary

Author

Listed:
  • Paul M. Di Gangi

    (Loyola University Maryland, USA)

  • Molly M. Wasko

    (University of Alabama at Birmingham, USA)

  • Xinlin Tang

    (Florida State University, USA)

Abstract

Advances in computer-mediated communication technologies have increased the variety of choices individuals have when sharing knowledge both within and across organizational boundaries. This paper extends prior research by comparing face-to-face and computer-mediated communication channels (email, online communities, and knowledge repositories/wikis) for different knowledge types (computer program and expertise) in intra- and inter-organizational knowledge sharing contexts. Using vignettes, this study determines whether individuals adjust their knowledge sharing behaviors based on the different knowledge types, communication channels, and boundary conditions. Results suggest individuals are more likely to share expertise intra-organizationally via face-to-face and share a computer program intra-organizationally via knowledge repositories/wikis. Also, results suggest individuals are more likely to share expertise or a computer program inter-organizationally via face-to-face.

Suggested Citation

  • Paul M. Di Gangi & Molly M. Wasko & Xinlin Tang, 2012. "Would You Share?: Examining Knowledge Type and Communication Channel for Knowledge Sharing Within and Across the Organizational Boundary," International Journal of Knowledge Management (IJKM), IGI Global, vol. 8(1), pages 1-21, January.
    • Handle: RePEc:igg:jkm000:v:8:y:2012:i:1:p:1-21
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    Cited by:

    1. Gupta, Samir & Maltz, Elliot, 2015. "Interdependency, dynamism, and variety (IDV) network modeling to explain knowledge diffusion at the fuzzy front-end of innovation," Journal of Business Research, Elsevier, vol. 68(11), pages 2434-2442.
    2. Daud Khan & Naushad Ali, 2019. "Knowledge Sharing Concept, Attitude and Influencing Factors: A Case with Indian Academic Librarians," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 1-22, September.
    3. Mengxiao Zhu & Chunke Su & Jiangang Hao & Lei Liu & Patrick Kyllonen & Alina von Davier, 2024. "Who benefits from virtual collaboration? The interplay of team member expertness and Big Five personality traits," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.

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