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Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness

Author

Listed:
  • Trevor A. Smith

    (University of the West Indies, Jamaica)

  • Annette M. Mills

    (University of Canterbury, New Zealand)

  • Paul Dion

    (Susquehanna University, USA)

Abstract

The effective management of knowledge resources is a key imperative for firms that want to leverage their knowledge assets for competitive advantage and improved performance. However, most firms do not attain the required performance levels even when programs are in place for managing knowledge resources. Research suggests this shortcoming can be addressed by linking knowledge management to business strategy. This study examines a model that links business strategy to knowledge management capabilities and organizational effectiveness. Using data collected from 189 managers, the results suggest that business strategy is a key driver of knowledge capabilities, and that both business strategy and knowledge capabilities impact organizational effectiveness. Additionally, the authors’ findings indicate that knowledge infrastructure capability is a key imperative for effective knowledge process capability. Managerial implications, limitations and opportunities for future research are also discussed.

Suggested Citation

  • Trevor A. Smith & Annette M. Mills & Paul Dion, 2010. "Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness," International Journal of Knowledge Management (IJKM), IGI Global, vol. 6(3), pages 22-43, July.
  • Handle: RePEc:igg:jkm000:v:6:y:2010:i:3:p:22-43
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    Cited by:

    1. Agnes Asemokha & Jackson Musona & Lasse Torkkeli & Sami Saarenketo, 2019. "Business model innovation and entrepreneurial orientation relationships in SMEs: Implications for international performance," Journal of International Entrepreneurship, Springer, vol. 17(3), pages 425-453, September.
    2. Viktorija Petrov & Đorđe Ćelić & Zorica Uzelac & Zoran Drašković, 2020. "Three pillars of knowledge management in SMEs: evidence from Serbia," International Entrepreneurship and Management Journal, Springer, vol. 16(2), pages 417-438, June.

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