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Knowledge Management System Success: Empirical Assessment of a Theoretical Model

Author

Listed:
  • Shih-Chen Liu

    (Chihlee Institute of Technology, Taiwan)

  • Lorne Olfman

    (Claremont Graduate University, USA)

  • Terry Ryan

    (Claremont Graduate University, USA)

Abstract

This article presents the empirical testing of a theoretical model of knowledge management system success. The Jennex and Olfman model of knowledge management system success was developed to reflect the DeLone and McLean model of information systems success in the knowledge management context. A structural equation model representing the Jennex and Olfman theoretical model is developed. Using data from a prior study aimed at knowledge management system use and individual learning, this model is tested. The overall fit of the model to the data is fair, although some interpretation of the estimated model parameters is problematic. The results of the model test provide limited support for the Jennex and Olfman theoretical model, but indicate the value of continued investigation and refinement of it. Suggestions for future research are provided.

Suggested Citation

  • Shih-Chen Liu & Lorne Olfman & Terry Ryan, 2005. "Knowledge Management System Success: Empirical Assessment of a Theoretical Model," International Journal of Knowledge Management (IJKM), IGI Global, vol. 1(2), pages 68-87, April.
    • Handle: RePEc:igg:jkm000:v:1:y:2005:i:2:p:68-87
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    Cited by:

    1. Poornima Panduranga Kundapur & Lewlyn Lester Raj Rodrigues, 2017. "Analysis of a Theoretical KMS Model Implementation in the Indian IT Sector Using PLS-SEM," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 1-24, March.

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