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Reassessing Software Quality Performance: The Role of Knowledge Management

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  • Ahmed Mehrez

    (Management and Marketing Department, Qatar University, Doha, Qatar)

Abstract

Software quality has always been described as a poorly developed construct. Several reports and much evidence show clear problems related to software quality. This research empirically tests if ineffective implementation of knowledge management activities would be a reason behind possible existence of defective quality performance in the software industry. The main finding shows that knowledge management would directly affect quality performance in the Egyptian software industry. Statistical correlation is significant between the two constructs; knowledge management and quality performance.

Suggested Citation

  • Ahmed Mehrez, 2014. "Reassessing Software Quality Performance: The Role of Knowledge Management," International Journal of Knowledge Management (IJKM), IGI Global, vol. 10(1), pages 58-77, January.
  • Handle: RePEc:igg:jkm000:v:10:y:2014:i:1:p:58-77
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