IDEAS home Printed from https://ideas.repec.org/a/igg/jkbo00/v2y2012i4p20-34.html
   My bibliography  Save this article

On Predicting the Results of Applying Workflow Management in a Healthcare Context

Author

Listed:
  • Bob Chermin

    (Eindhoven University of Technology, Eindhoven, The Netherlands)

  • Ingmar Frey

    (Eindhoven University of Technology, Eindhoven, The Netherlands)

  • Hajo Reijers

    (Eindhoven University of Technology, Eindhoven, The Netherlands)

  • Harm Smeets

    (Bronovo Hospital, The Hague, The Netherlands)

Abstract

Even though workflow management systems are currently not being applied on a wide scale in healthcare settings, their benefits with respect to operational efficiency and reducing patient risk seem enticing. The authors show how an approach that is rooted in simulation can be useful to predict the benefits of using a workflow management system. The approach is discussed and its application is demonstrated in the setting of the pre-operative process as being executed in the Bronovo hospital. The approach is considered useful for other healthcare organizations in search for a better foundation for the application of workflow technology.

Suggested Citation

  • Bob Chermin & Ingmar Frey & Hajo Reijers & Harm Smeets, 2012. "On Predicting the Results of Applying Workflow Management in a Healthcare Context," International Journal of Knowledge-Based Organizations (IJKBO), IGI Global, vol. 2(4), pages 20-34, October.
    • Handle: RePEc:igg:jkbo00:v:2:y:2012:i:4:p:20-34
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijkbo.2012100102
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jkbo00:v:2:y:2012:i:4:p:20-34. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.