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Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits

Author

Listed:
  • Tom Yoon

    (Department of Management Information Systems, Western Connecticut State University, Danbury, USA)

  • Bong-Keun Jeong

    (Department of Management and Decision Sciences, Wall College of Business, Coastal Carolina University, USA)

Abstract

Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.

Suggested Citation

  • Tom Yoon & Bong-Keun Jeong, 2018. "Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits," International Journal of Information Systems in the Service Sector (IJISSS), IGI Global, vol. 10(2), pages 1-21, April.
    • Handle: RePEc:igg:jisss0:v:10:y:2018:i:2:p:1-21
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    Cited by:

    1. Lee-Kwun Chan & Phooi-Yee Lau, 2018. "Investigating the Impact of System Quality on Service-Oriented Business Intelligence Architecture," SAGE Open, , vol. 8(4), pages 21582440188, October.

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