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An Exploratory Study to Identify Complementary Resources to the Implementation of Web-Based Applications in a Paint Supply Chain

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  • Yootaek Lee

    (Babson College, USA)

  • Jay Kim

    (Boston University, USA)

  • Jeffery G. Miller

    (Boston University, USA)

Abstract

This study focuses on identifying (a) the complementary resources that influence the successful implementation of Web-based applications for supply chain management, and (b) the degree to which certain types of complementary resources function to support the successful implementation of Web-based applications. An exploratory case study is employed to identify potential complementary resources that are required for the successful implementation of Web-based applications that support various portions of the supply chain management task. The utility of a potential complementary resource to each Web-based application for a supply chain task is evaluated to determine the relative value of the resource to the Webbased application. A matrix is then developed to show the degree to which a particular complementary resource is utilized to implement Web-based applications. The contribution of this study is to enhance our understanding of how Web-based applications and complementary resources can work together to create competitive advantages in supply chains.

Suggested Citation

  • Yootaek Lee & Jay Kim & Jeffery G. Miller, 2008. "An Exploratory Study to Identify Complementary Resources to the Implementation of Web-Based Applications in a Paint Supply Chain," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 1(2), pages 40-56, April.
    • Handle: RePEc:igg:jisscm:v:1:y:2008:i:2:p:40-56
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