IDEAS home Printed from https://ideas.repec.org/a/igg/jissc0/v13y2022i1p1-12.html
   My bibliography  Save this article

Effects of Technical Capacity on Utilization of Information Systems in County Governments in Kenya

Author

Listed:
  • Charles Okeyo Owuor

    (Egerton University, Kenya)

  • Harriet Mwendwa Mbaya

    (Mount Kenya University, Kenya)

Abstract

The purpose of this study is to examine the impact of staff technical capacity on utilization of information systems in revenue management in county governments in Kenya. This study employed a Technology Adoption Model to describe the motivating factors behind adoption of new technology and how human actions are guided on the same. Descriptive research design was carried out at the County Government of Nakuru offices. The questionnaires were distributed among 351 staff in Revenue Management by means of stratified random sampling technique. Correlation and regression analysis were used to test the direct and indirect effects of the staff technical capacity on utilization of information systems in revenue management. The findings of this research shows that staff technical capacity has a positive impact on the utilization of management information systems in revenue management.

Suggested Citation

  • Charles Okeyo Owuor & Harriet Mwendwa Mbaya, 2022. "Effects of Technical Capacity on Utilization of Information Systems in County Governments in Kenya," International Journal of Information Systems and Social Change (IJISSC), IGI Global, vol. 13(1), pages 1-12, January.
    • Handle: RePEc:igg:jissc0:v:13:y:2022:i:1:p:1-12
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJISSC.303592
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jissc0:v:13:y:2022:i:1:p:1-12. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.