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On the Design of a Knowledge Management System for Incremental Process Improvement for Software Product Management

Author

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  • Kevin Vlaanderen

    (Department of information and Computing Sciences, Utrecht University, Utrecht, The Netherlands)

  • Sjaak Brinkkemper

    (Department of Information and Computing Sciences, Utrecht University, Utrecht, The Netherlands)

  • Inge van de Weerd

    (Department of Information, Logistics and Innovation, VU University Amsterdam, Amsterdam, The Netherlands)

Abstract

Incremental software process improvement deals with the challenges of step-wise process improvement in a time where resources are scarce and many organizations are struggling with the challenges of effective management of software products. Effective knowledge sharing and incremental approaches are essential for improving the success rate of process improvement efforts. Recently, the authors’ have worked on the development of a knowledge management system, the Online Method Engine, that enables incremental, situational process improvement in the field of software product management. This has resulted in an initial system design. The authors describe the findings from seven exploratory case studies on incremental process improvement. The lessons learned during these case studies are used to refine the design of the Online Method Engine.

Suggested Citation

  • Kevin Vlaanderen & Sjaak Brinkkemper & Inge van de Weerd, 2012. "On the Design of a Knowledge Management System for Incremental Process Improvement for Software Product Management," International Journal of Information System Modeling and Design (IJISMD), IGI Global, vol. 3(4), pages 46-66, October.
    • Handle: RePEc:igg:jismd0:v:3:y:2012:i:4:p:46-66
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    Cited by:

    1. Janne Harkonen & Harri Haapasalo & Kai Hanninen, 2013. "Productisation: A Literature Review," Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management,, ToKnowPress.
    2. Harkonen, Janne & Haapasalo, Harri & Hanninen, Kai, 2015. "Productisation: A review and research agenda," International Journal of Production Economics, Elsevier, vol. 164(C), pages 65-82.
    3. B. P. Sharma & M. D. Singh, 2013. "Modeling the Metrics of Individual, Organisational and Technological Knowledge Sharing Barriers: An Analytical Network Process Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 12(03), pages 1-15.

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