IDEAS home Printed from https://ideas.repec.org/a/igg/jismd0/v12y2021i4p21-41.html
   My bibliography  Save this article

Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation

Author

Listed:
  • Aastha Behl

    (Symbiosis International University, India)

  • K. Rajagopal

    (Symbiosis Centre for Management and Human Resource Development, Symbiosis International University, India)

  • Pratima Sheorey

    (Symbiosis Centre for Management and Human Resource Development, Symbiosis International University, India)

Abstract

The gig economy has played a significant role in the country's economic development and has led to the growth in the employment of the people worldwide by supplementing the primary income of the people. With the security and autonomy that the gig sector promises, people choose to work as gig workers rather than traditional workers. Almost every company uses an enterprise resource planning system (ERPs) to some extent to improve its performance and competitiveness. This paper devises a conceptual model describing how ERP systems help improve the human resource management of the gig workers, maintain customer relations, and bring digital transformation to its business. The research model would provide an understanding of diagnosing how the ERP system can help improve the conditions of the gig workers and the potential problems faced by them in the areas where the ERP system is not working efficiently. The framework would provide insights in simplifying the implementation of ERP in the gig sector that would be useful in the future.

Suggested Citation

  • Aastha Behl & K. Rajagopal & Pratima Sheorey, 2021. "Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation," International Journal of Information System Modeling and Design (IJISMD), IGI Global, vol. 12(4), pages 21-41, October.
    • Handle: RePEc:igg:jismd0:v:12:y:2021:i:4:p:21-41
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJISMD.288554
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jismd0:v:12:y:2021:i:4:p:21-41. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.