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Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare

Author

Listed:
  • Katriina Lahtinen

    (University of Jyväskylä, Jyväskylä, Finland)

  • Satu Aaltonen

    (University of Turku, Turku, Finland)

  • Marika Järvinen

    (FinnMedi Oy, Tampere, Finland)

  • Outi Teittinen

    (University of Jyväskylä, Jyväskylä, Finland)

  • Mikko Pirttimäki

    (University of Jyväskylä, Jyväskylä, Finland)

Abstract

This paper combines entrepreneurial behaviour and service innovation in order to investigate the use of the Idea Window; a virtual tool planned for employee-driven service development in a healthcare organisation. The empirical study investigates the tool used as a method for supporting employees' collaborative knowledge sharing in front-end of innovation in two study cases. Particularly, the research findings focus on how the virtual tool can be used for tackling the unknown - tacit knowledge, hidden possibilities, and initiatives in the context. The results are based on Idea Window entries and survey data collected in a Finnish hospital ward.

Suggested Citation

  • Katriina Lahtinen & Satu Aaltonen & Marika Järvinen & Outi Teittinen & Mikko Pirttimäki, 2017. "Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 9(1), pages 18-34, January.
    • Handle: RePEc:igg:jesma0:v:9:y:2017:i:1:p:18-34
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    Cited by:

    1. Opland, Leif Erik & Pappas, Ilias O. & Engesmo, Jostein & Jaccheri, Letizia, 2022. "Employee-driven digital innovation: A systematic review and a research agenda," Journal of Business Research, Elsevier, vol. 143(C), pages 255-271.

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