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Evaluation of Organizational E-Government Readiness in the Public Sector

Author

Listed:
  • Ibrahim A. Alghamdi

    (REDF, Saudi Arabia)

  • Robert Goodwin

    (School of Computer Science, Engineering and Mathematics, Flinders University Adelaide, SA, Australia)

  • Giselle Rampersad

    (School of Computer Science, Engineering and Mathematics, Flinders University Adelaide, SA, Australia)

Abstract

The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.

Suggested Citation

  • Ibrahim A. Alghamdi & Robert Goodwin & Giselle Rampersad, 2013. "Evaluation of Organizational E-Government Readiness in the Public Sector," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 5(2), pages 1-21, April.
    • Handle: RePEc:igg:jesma0:v:5:y:2013:i:2:p:1-21
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jesma.2013040101
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    Cited by:

    1. Dan Johansson & Karl Andersson, 2015. "Mobile e-Services: State of the Art, Focus Areas, and Future Directions," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 7(2), pages 1-24, April.

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