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M-Government for Education: Assessing Students’ Preferences for Mobile Campus Services

Author

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  • Diana Ishmatova

    (Waseda University, Japan)

  • Yuri V. Fedotov

    (St. Petersburg State University, Russia)

Abstract

The main challenges of studying user preferences are related to user uncertainty related to a lack of previous experience with m-Government services. This paper investigates user preferences for potential mobile campus services. It was conducted as a pilot survey with the goal to develop and test a measurement approach for revealing preferences for services that users haven’t yet experienced. The dataset used in this paper is taken from a contingent ranking survey carried out in February 2008, involving purposive sampling of third year university students pursuing a bachelor’s degree at the Graduate School of Management, St. Petersburg State University. Numerical estimations reflecting the importance of services and content features were derived using ASPID-methodology (Analysis and Synthesis of Parameters under Information Deficiency), the main advantage of which lies in its ability to work accurately with different types of uncertain information on weight-coefficients.

Suggested Citation

  • Diana Ishmatova & Yuri V. Fedotov, 2010. "M-Government for Education: Assessing Students’ Preferences for Mobile Campus Services," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 2(2), pages 17-37, April.
    • Handle: RePEc:igg:jesma0:v:2:y:2010:i:2:p:17-37
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jesma.2010040102
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    Cited by:

    1. Yueping Zheng & Liang Ma, 2022. "How Citizen Demand Affects the Process of M-Government Adoption: An Empirical Study in China," Electronic Commerce Research, Springer, vol. 22(4), pages 1407-1433, December.

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