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A New Governance Model for Delivering Digital Policy Agendas: A Case Study of Digital Inclusion Amongst Elderly People in the UK

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  • Paul Anthony Hepburn

    (Heseltine Institute for Public Policy and Practice, University of Liverpool, Liverpool, UK)

Abstract

The UK has, in common with many developed countries, a growing elderly population, and within this demographic, digital exclusion is now seen as social care issue. This has become a policy challenge for local government that has an equivocal track record, from e-government to smart cities, of implementing digital policy agendas. This failure has been attributed to a policy implementation approach rooted in a model of governance that is no longer fit for purpose. This has been acknowledged by some local policymakers who are now experimenting with new, more cost-effective ways of addressing this challenge. This article examines how one local authority developed a project to co-create digital applications for elderly people. It presents a case study of a new, more collaborative, and innovative approach with urban actors who have not traditionally been involved in delivering this policy agenda.

Suggested Citation

  • Paul Anthony Hepburn, 2018. "A New Governance Model for Delivering Digital Policy Agendas: A Case Study of Digital Inclusion Amongst Elderly People in the UK," International Journal of E-Planning Research (IJEPR), IGI Global, vol. 7(3), pages 36-49, July.
    • Handle: RePEc:igg:jepr00:v:7:y:2018:i:3:p:36-49
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