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ISOPM: Framework for IT/IS Outsourcing Project Management

Author

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  • Maria da Glória Fraga

    (Unit of Specialized Structures, University of Trás-os-Montes and Alto Douro, Vila Real, Portugal)

  • João Varajão

    (Department of Information Systems, Centro ALGORITMI, University of Minho, Guimarães, Portugal)

  • Paula Cristina Oliveira

    (Department of Engineering, Centre for the Research and Technology of Agro-Environmental and Biological Sciences, CITAB, University of Trás-os-Montes and Alto Douro, Vila Real, Portugal)

Abstract

Information Systems (IS) and Information Technologies (IT) are fundamental elements for the competitiveness of organizations. Thus, an efficient development of IT/IS projects is a key factor for business success. Nowadays companies are increasingly outsourcing their activities, including the development of IT/IS projects. However, the results of investments often lead to frustration and are far from meeting the expectations. Bearing this in mind, this paper proposes a new framework – ISOPM – that identifies the most relevant activities for the IT/IS outsourcing projects management, aiming to contribute to the study and development of this specific area of project management.

Suggested Citation

  • Maria da Glória Fraga & João Varajão & Paula Cristina Oliveira, 2017. "ISOPM: Framework for IT/IS Outsourcing Project Management," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 13(2), pages 1-21, April.
    • Handle: RePEc:igg:jeis00:v:13:y:2017:i:2:p:1-21
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