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Developing Instruments for Enterprise Resources Planning (ERP) Post-Implementation Failure Model

Author

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  • Malihe Motiei

    (Department of Information System, Faculty of Computing, Universiti Teknologi Malaysia (UTM), Johor, Malaysia)

  • Nor Hidayati Zakaria

    (Department of Information System, Faculty of Computing, Universiti Teknologi Malaysia (UTM), Johor, Malaysia)

  • Davide Aloini

    (Department of Energy, Systems, Land and Constructions Engineering, Pisa University, Pisa, Italy)

  • Mohammad Akbarpour Sekeh

    (Department of Computer Engineering, Islamic Azad University, Shirvan Iran, Iran)

Abstract

Implementing Enterprise Resource Planning (ERP) projects in many organizations are faced with failure concept in recent years. Researchers focused to implement ERP projects successfully by proposing the success model. However, through these attentions to get ERP benefits, the ERP failure measurement model is required. Therefore, the aim of this study is to develop the instruments for ERP post-implementation failure measurement model. To achieve this outcome, the study firstly evaluates the suitability of Technology-Organization-Environment framework for the proposed conceptual model. Constructs were used for this model included two formative and six reflective constructs. A questionnaire was developed to test the validity and reliability of instrument items. A survey was conducted among Iranian industries to collect data and data analyzed by Smart PLS software. The results indicated that all instruments items included 37 critical risk factors (CRFs) as measurement were acceptable for the ERP post-implementation failure model.

Suggested Citation

  • Malihe Motiei & Nor Hidayati Zakaria & Davide Aloini & Mohammad Akbarpour Sekeh, 2015. "Developing Instruments for Enterprise Resources Planning (ERP) Post-Implementation Failure Model," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 11(3), pages 68-83, July.
    • Handle: RePEc:igg:jeis00:v:11:y:2015:i:3:p:68-83
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    Cited by:

    1. Jitendra Pratap Singh Chauhan & Sumeet Gupta, 2022. "Putting Sense and Mind into Your Enterprise Systems: A Qualitative Study of IS Assimilation in Large Public Organizations in India," IIM Kozhikode Society & Management Review, , vol. 11(1), pages 126-145, January.

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