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A Maturity Model for E-Commerce Adoption By Small And Medium Enterprises In Indonesia

Author

Listed:
  • Evi Triandini

    (Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia)

  • Arif Djunaidy

    (Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia)

  • Daniel Siahaan

    (Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia)

Abstract

E-commerce provides several advantages for Small and Medium Enterprises (SMEs). E-commerce adoption by Indonesian SMEs is still very low. This study conducts a research to establish a maturity model of e-commerce adoption by Indonesia SMEs. It was carried out in two phases from 2014 until 2015. The result of the first phase recommends four levels of maturity model and 13 e-commerce benefits, 51 functionalities, and 9 non-functionalities that an e-commerce solution must have. The result of the second phase presents a maturity model of e-commerce adoption for SMEs in Indonesia.

Suggested Citation

  • Evi Triandini & Arif Djunaidy & Daniel Siahaan, 2017. "A Maturity Model for E-Commerce Adoption By Small And Medium Enterprises In Indonesia," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 15(1), pages 44-58, January.
    • Handle: RePEc:igg:jeco00:v:15:y:2017:i:1:p:44-58
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    Cited by:

    1. Peetu Virkkala & Martti Saarela & Kai Hänninen & Jaakko Kujala & Anna-Mari Simunaniemi, 2020. "Business Maturity Models for Small and Medium-Sized Enterprises: A Systematic Literature Review," Management, University of Primorska, Faculty of Management Koper, vol. 15(2), pages 137-155.
    2. Miftahurrohman Miftahurrohman & Eko Sediyono & Albert Kriestian Novi Adhi Nugraha, 2022. "The Model of the Sustainability of E-commerce Adoption: A Study on Carved Furniture SMEs in Indonesia," Technium Social Sciences Journal, Technium Science, vol. 30(1), pages 466-483, April.

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