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Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises

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  • Sajda Qureshil

    (University of Nebraska, Omaha, USA)

  • Mehruz Kamal

    (University of Nebraska, Omaha, USA)

  • Peter Wolcott

    (University of Nebraska, Omaha, USA)

Abstract

The use of Information and Communication Technologies (ICTs) by Small and Medium Sized Enterprises (SMEs) have the potential to enable these businesses to grow through access to new markets and administrative efficiencies. However, the growth of the smallest of these SMEs which are micro-enterprises is hindered by their inability to adopt ICTs. This paper investigates how micro-enterprises can adopt ICTs to grow and achieve competitiveness. It investigates a set of seven micro-enterprises through an interpretive field study in which action research was used to diagnose and treat the micro-enterprises. This was done using interventions through a process called “Information Technology (IT) Therapy”. This process involved providing individualized IT solutions to pressing problems and opportunities. The increase in competitiveness of these micro-enterprises was assessed using the Focus Dominance Model and their growth through a modified model of micro-enterprise growth. This research contributes to assisting micro-enterprises achieve sustained growth and competitive advantage.

Suggested Citation

  • Sajda Qureshil & Mehruz Kamal & Peter Wolcott, 2009. "Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises," International Journal of E-Business Research (IJEBR), IGI Global, vol. 5(1), pages 117-140, January.
    • Handle: RePEc:igg:jebr00:v:5:y:2009:i:1:p:117-140
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    Cited by:

    1. Hassan Faouzi, 2014. "Les NTIC et les stratégies de positionnement des entreprises : le cas des hébergeurs touristiques, Agadir, Maroc," Post-Print hal-02902469, HAL.
    2. Gonzalo Maldonado-Guzmán & Sandra Yesenia Pinzón-Castro & Rubén Michael Rodríguez-González, 2020. "The Impact of Information and Communication Technology in Mexican SMEs Growth," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 10(2), pages 1-5.
    3. Rodrigo Fernandes Malaquias & Fernanda Francielle de Oliveira Malaquias & Yujong Hwang, 2017. "The role of information and communication technology for development in Brazil," Information Technology for Development, Taylor & Francis Journals, vol. 23(1), pages 179-193, January.
    4. BOWERS Dominique & MATLALA Ntswaki & BERHADIEN Moegamat & UMETOR Henry & GONGXEKA Thabo, 2024. "Sustainable Supply Chain Management And Disruptive Theory: A Bibliometric Review," Management of Sustainable Development, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 16(1), pages 11-23, June.

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