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Augmenting Conversational Environment

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  • Toyoaki Nishida

    (Department of Intelligence Science and Technology, Graduate School of Informatics, Kyoto University, Kyoto, Japan)

Abstract

People are proficient in collaboratively forming and maintaining gatherings thereby shaping and cultivating collective thoughts through fluent conversational interactions. A big challenge is to develop a technology for augmenting the conversational environment so that people can conduct even better conversational interactions for collective intelligence and creation. Conversational informatics is a field of research that focuses on investigating conversational interactions and designing intelligent artifacts that can augment conversational interactions. The field draws on a foundation provided by artificial intelligence, natural language processing, speech and image processing, cognitive science, and conversation analysis. In this article, the author overviews a methodology for developing augmented conversational environment and major achievements. The author also discusses issues for making agents empathic so that they can induce sustained and constructive engagement with people.

Suggested Citation

  • Toyoaki Nishida, 2012. "Augmenting Conversational Environment," International Journal of Cognitive Informatics and Natural Intelligence (IJCINI), IGI Global, vol. 6(4), pages 103-124, October.
    • Handle: RePEc:igg:jcini0:v:6:y:2012:i:4:p:103-124
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