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Exploring Information Technology and Total Quality Management Implementation by Food and Drink Manufacturing Enterprises

Author

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  • Sofia Zioupou

    (Aristotle University of Thessaloniki, Thessaloniki, Greece)

  • Basil Manos

    (Aristotle University of Thessaloniki, Thessaloniki, Greece)

  • Zacharoula Andreopoulou

    (Aristotle University of Thessaloniki, Thessaloniki, Greece)

  • Irini Tzimitra-Kalogianni

    (Aristotle University of Thessaloniki, Thessaloniki, Greece)

Abstract

The purpose of this study was to examine the implementation of Total Quality Management (TQM) as a business strategy in the Greek food and drink industry, along with the examination of the Information Technology (IT) adoption in the field. A research project was carried out in the sector companies based in Greece, using the questionnaire method. Findings showed a strong relation between IT implementation and impact of IT on TQM. Company size also seemed to affect TQM implementation, and the majority of IT implementation constructs, while company performance was not significant in terms of net profit margin and value added per employee.

Suggested Citation

  • Sofia Zioupou & Basil Manos & Zacharoula Andreopoulou & Irini Tzimitra-Kalogianni, 2019. "Exploring Information Technology and Total Quality Management Implementation by Food and Drink Manufacturing Enterprises," International Journal of Agricultural and Environmental Information Systems (IJAEIS), IGI Global, vol. 10(3), pages 1-13, July.
    • Handle: RePEc:igg:jaeis0:v:10:y:2019:i:3:p:1-13
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