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Prominent factors causing quality issues in government social housing construction in South Africa

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  • Christopher Amoah

Abstract

This study intended to identify prominent factors causing quality issues in government social housing construction in South Africa. A quantitative research approach was used for the data analysis. Survey questionnaires were administered to professionals with experience with social housing construction in South Africa. The data received were analysed using Statistical Package for Social Science to calculate the identified factors' mean and standard deviation values. The research revealed corruption on the part of the government, procurement officers' nepotism, corruption on the part of the contractors, lack of government quality performance objectives, and lack of political accountability, among others, as the prominent factors causing quality issues in social housing construction. This study benefits the government and construction stakeholders concerned with delivering social housing by making them aware of the prominent factors driving quality problems and helping them to institute pragmatic measures to address the quality-related issues in social housing construction.

Suggested Citation

  • Christopher Amoah, 2024. "Prominent factors causing quality issues in government social housing construction in South Africa," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 43(4), pages 423-439.
    • Handle: RePEc:ids:ijpqma:v:43:y:2024:i:4:p:423-439
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