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Gauging the performance of a supply chain

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  • Celik Parkan
  • Jiamin Wang

Abstract

The performance of a supply chain over a number of time periods is examined based on a framework that identifies the activity categories critical for the effective management of the supply chain. Each activity category is characterised by a set of relevant attributes. Using the information on the supply chain's performance with respect to those attributes and the attributes' relative importance distribution, two performance measurement methods, data envelopment analysis (DEA) and operational competitiveness rating analysis (OCRA), are applied to obtain the supply chain's overall performance profile. An example supply chain that is modelled on a global electronic component distributor's supply chain is presented to illustrate the application and comparison of DEA and OCRA for gauging the performance of a supply chain.

Suggested Citation

  • Celik Parkan & Jiamin Wang, 2007. "Gauging the performance of a supply chain," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 2(2), pages 141-176.
    • Handle: RePEc:ids:ijpqma:v:2:y:2007:i:2:p:141-176
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    Cited by:

    1. Rafał Haffer, 2018. "Supply Chain Performance Measurement System Of Logistics Service Providers. A Conceptual Framework And Research Agenda," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 18, pages 85-108.

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