IDEAS home Printed from https://ideas.repec.org/a/ids/ijpqma/v16y2015i3p249-266.html
   My bibliography  Save this article

Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study

Author

Listed:
  • Shameer Danyen
  • Devkumar Sing Callychurn

Abstract

This study was undertaken to identify factors needed for a successful implementation of a total quality management (TQM) programme in Mauritian food manufacturing companies (MFMC) and to evaluate their impact on operational performance (OP), quality performance (QP) and business performance (BP). Carrying out reliability test and validity tests like exploratory factor analysis with the data collected, valid and reliable constructs were determined. Using these constructs, a proposed model that consisted of the three performance measures; OP, QP and BP, and the identified success factors aggregated as TQM index was tested using structural equation modelling. Results showed that the constructs were valid and reliable, and all the bivariate combinations in the proposed model were significant (p < 0.05) and positive except between TQM index and BP, and between QP and BP (p > 0.05). Removing these two pathways made the model fit. Hence, TQM index did not have a direct and significant effect on BP in this study.

Suggested Citation

  • Shameer Danyen & Devkumar Sing Callychurn, 2015. "Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 16(3), pages 249-266.
    • Handle: RePEc:ids:ijpqma:v:16:y:2015:i:3:p:249-266
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=71520
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Oluwaseun Niyi Anifowose & Matina Ghasemi & Banji Rildwan Olaleye, 2022. "Total Quality Management and Small and Medium-Sized Enterprises’ (SMEs) Performance: Mediating Role of Innovation Speed," Sustainability, MDPI, vol. 14(14), pages 1-19, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpqma:v:16:y:2015:i:3:p:249-266. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=177 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.