IDEAS home Printed from https://ideas.repec.org/a/ids/ijpoma/v9y2017i2p171-193.html
   My bibliography  Save this article

Sources of conflict and conflict management styles in temporary work environment: a case of plant turnaround maintenance workers

Author

Listed:
  • Adiza Alhassan Musah
  • Zulkipli Ghazali
  • Shahrul Nizam Ahmad Isha

Abstract

This study explored common sources of conflict during plant turnaround maintenance (TAM) project and the intensity of these conflicts. Also examined are the conflict management styles used by TAM workers and how these choices are influenced by individual and organisational factors. Data was gathered from 21 petrochemical companies in East and West Malaysia. Results revealed the commonest sources of conflict are conflict over schedule and sequencing of work, communication breakdown and personality issues. Integrating was the most utilised conflict management style and the least used was compromising. The results also highlighted a predictive relationship between organisational and individual factors and conflict management style, reiterating the fact that organisational and individual characteristics contributes to the management of conflict. The findings were discussed in relation to conflict management in stable organisation. The novelty of this study lies in finding the major sources of conflict and conflict management styles in TAM in Malaysia.

Suggested Citation

  • Adiza Alhassan Musah & Zulkipli Ghazali & Shahrul Nizam Ahmad Isha, 2017. "Sources of conflict and conflict management styles in temporary work environment: a case of plant turnaround maintenance workers," International Journal of Project Organisation and Management, Inderscience Enterprises Ltd, vol. 9(2), pages 171-193.
    • Handle: RePEc:ids:ijpoma:v:9:y:2017:i:2:p:171-193
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=85303
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpoma:v:9:y:2017:i:2:p:171-193. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=96 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.